“The best index to a person’s character is (a) how he treats people who can’t do him any good, and (b) how he treats people who can’t fight back.” - Abigail Van Buren, American columnist

“Pretend that every single person you meet has a sign around his or her neck that says, ‘Make me feel important.’ Not only will you succeed in sales, you will succeed in life.” - Mary Kay Ash, American business leader

“Rudeness is the weak man’s imitation of strength.” - Eric Hoffer, American philosopher

"Each time a man stands up for an ideal, or acts to improve the lot of others, or strikes out against injustice, he sends forth a tiny ripple of hope." - Robert F. Kennedy, American politician