What will you do in the future to give yourself and others positive feedback throughout the day?
“The compliment that helps us on our way is not the one that is shut up in the mind, but the one that is spoken out.” - Mark Twain, American novelist
“Those who bring sunshine to the lives of others cannot keep it from themselves.” - James Barrie, Scottish novelist
“Silent gratitude isn't very much use to anyone." - Gertrude Stein, American novelist
“Kind words can be short and easy to speak, but their echoes are truly endless.” - Mother Teresa, Indian humanitarian
Thanks for this great post! You provide the all-important reminder that positive feedback is not just "being nice" -- it plays a critical role in helping us to appreciate the strengths we have that can foster excellent relationships with our customers. Your point about being specific is critical also, because noting specific behaviors adds credibility to the feedback, making it more relevant to the recipient.
ReplyDeleteLori, I appreciate YOUR positive feedback. It's amazing to me how even the most successful people value positive comments about who they are and what they've done. Thanks for adding your valuable insights.
ReplyDeleteThat's good advice we all need reminded of from time to time. I'm the the worst at not appreciatining the positive things and people in my life. Thank you for the reminder, Meredith.
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